B2B Marketing • Creativity • Creative Strategy • Storytelling • Ideation • Design Thinking • Human-centered Design • Campaigns • Video + Animation • Digital Media • Presentations • Content Development • Event Ideation • Live + Virtual Event Experiences • Physical Experience Design (PXD) • Brand Audits • Brand Workshops • Brand Development • Brand Management • Global Perspective Presentation Delivery • Leadership + Coaching • Team Development + Training • Creative Workshops • Strategic Relationship Building • Client Services • Resource Alignment • Project Management • Budget Management

Technical Summary

• Adobe Creative Suite: InDesign, Photoshop, Illustrator
• Adobe XD, Figma, Sketch
• Adobe Experience Manager, WordPress
• Keynote, Canva
• Miro, Mural
• Microsoft Office: Word, PowerPoint, Excel
• Mac + PC

Bachelor of Fine Arts
Boston University, Boston, MA

• Instrumental in setting the direction and evolution of a multi-billion-dollar rebrand, propelling EY to the #1 brand position among the Big 4 and increasing market share.
• Transformed the Strategic Growth Forum into a Forbes Top 10 CEO event through immersive brand storytelling, resulting in sell-outs and million-dollar opportunity pipelines annually.
• Directed a creative team of 200+, fostering cross-functional collaboration and implementing human-centered design processes that elevated the quality of work across disciplines.
• Developed the first-ever EY broadcast Super Bowl ad, raising brand awareness by reaching an audience of 95.2M.

“Heather, a former member of our Global Brand Marketing Communications Creative Team at EY, was a standout performer and highly sought-after creative talent. Her unique combination of strategic, analytic, and creative abilities made her an invaluable asset and an exceptional team member.

With extensive experience leading large-scale programs and cross-functional teams, Heather exhibits remarkable leadership skills, empathy, and passion. She consistently delivers bleeding-edge, innovative, and cohesive experiences that leave a lasting impact.

Adaptable and quick-thinking in ambiguous situations, Heather excels at navigating changing landscapes. Additionally, she possesses excellent executive presence and is adept at engaging stakeholders at all levels.

Heather consistently exceeds expectations and is truly a remarkable professional. I highly recommend meeting her to witness her exceptional abilities firsthand.”

“Heather’s creative ability is truly impressive. A visionary with a great sense of design style, she can quickly pull together an idea and deliver a fresh, unique campaign that makes a powerful impact. Passionate about what she wants to achieve, Heather engages in all aspects of her responsibilities with dedication and professional integrity. Her leadership and oversight ensured consistency of deliverables from targeted messaging to establishing the look-and-feel of creative brand campaigns that advanced the mission and strategic goals. It was incredible working and learning from Heather, and I will always value her leadership.”

“Heather and I worked together for many years and she’s someone from whom I’ve learned a great deal about the practical side of creativity. Her creative process extends beyond the “whiz-bang, wow their socks off” (and no doubt, she does) to the important considerations of the business need driving the project and the utility of the project’s execution. I have a few good examples of this, but I’ll share my favorite: years ago, a designer wanted to do an over-sized event book, and everyone agreed that the prototype did, in fact, look pretty great.

Heather said, “this does look stunning, but let’s pretend we are at this event, shall we?” She took a chair and instructed everyone to do the same and we all sat in a row. She said, “now open your programs,” and we all did. It was clear immediately they were difficult to hold, then she said, “now it’s time to applaud,” so we put them in our laps and the pages flopped to each side of our laps and slid off to the floor. Then she took a pen with a smile and said, “I’m taking notes,” but the ink wouldn’t transfer to the paper. We had a good laugh, but more importantly, we learned a lesson: The best designs are the ones that suit the ultimate purpose.

This anecdote not only demonstrates her skills as a creative director, but also as a coach. You simply cannot work with Heather and not learn something, but where some might deliver the message in a despotic way, Heather gets those around her to think and come to the right conclusion. It’s won her legions of fans in our organization from New York to New Delhi from clients and designers alike.”

“I loved working for Heather. She gave a lot of creative freedom, and was always clear when something needed done. She was the heart of really fun group to work with!”

“I’m one lucky person in that I’ve had the opportunity to have Heather manage numerous large scale global programs that required her consulting on art direction and overall branding elements – both internally and externally to ensure all aspects of design assets are in sync, which is critical for multi channel marketing. Global programs require special talent – someone who understands that global success also requires regional/geo understanding to really make a global impact. Heather demonstrates this global mindset time and time again. Her ability to drive successful campaigns (from beginning to end) is achieved through her ability to ask the rights questions, provide sound business advice, deliver a solid design/brand strategy. Heather’s global success also is greatly enhanced by her purposeful intent to take time during her travels to truly understand the culture and the people. This in turn helps Heather deliver amazing global programs that resonate locally.”

“I’ve had the pleasure of working with Heather at EY in various capacities. Without a doubt, Heather is the most strategically creative professional I’ve worked with as she is able to take very little details and direction and create outstanding deliverables. She is also excellent at making you think more strategically about what you are trying to accomplish by offering guidance and advice. She is able to do all of this based on her years of experience working on various, numerous and undeniably intense projects, which has required her to handle multiple challenging personalities, and significantly tight deadlines.

Heather is a great team leader, consistently proving her ability to manage complex teams tasked with routinely addressing a multitude of projects and deadlines. She is very professional and takes tremendous pride in her work and the work of her team members. With Heather, it’s never about just completing an assignment – it’s always about creating strategic and thoughtful deliverables and guidance that enable her clients to always put their best foot forward.”